Awaken Zen Spa ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, book an appointment, or communicate with us.

Information We Collect

We collect information you provide directly to us, including:

We also collect certain information automatically when you use our website, such as your IP address, browser type, and pages visited, through Google Analytics 4.

SMS Messaging & Consent

SMS Opt-In: By providing your phone number on our booking page at awakenzenspa.com/booking and checking the SMS consent checkbox, or by texting our business number (602) 669-0855 directly, you consent to receive SMS messages from Awaken Zen Spa. These messages may include appointment confirmations, reminders, and service communications from our AI front desk concierge, Kai.

Message frequency varies based on your appointment activity. Message and data rates may apply.

Reply STOP at any time to opt out. Reply HELP for assistance. You may also call or text us at (602) 688-2578.

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. SMS consent data is never shared with third parties.

How We Use Your Information

Information Sharing

We do not sell, trade, or rent your personal information. We share information only with trusted service providers:

These providers are contractually obligated to protect your information and use it only to provide services to us.

Data Security

We implement appropriate technical measures to protect your information. Payment data is processed exclusively by Square — we never store credit card numbers. Health intake information is accessible only to your treating therapist.

Your Rights

You have the right to request access to, correction of, or deletion of your personal information. To opt out of SMS at any time, reply STOP. To exercise other rights, contact us below.

Contact Us

Awaken Zen Spa

2830 East Brown Road, Suite 10, Mesa, AZ 85213

(602) 688-2578

awakenzenspa@gmail.com